Your Dream Bag. Your Private Club. Limited Access

Shipping and Delivery

Who remains responsible for the rental agreement when using third-party delivery services?

Members remain responsible for the rented item throughout the shipping process, including when using third-party couriers.

What information is provided to users upon shipment?

Members receive tracking numbers, estimated delivery dates, and other relevant shipment information.

How long does delivery usually take within Europe?

Deliveries within Europe typically take 3–7 business days, depending on the destination.

Which delivery partners does 12 O’ Clock Club use in the UK?

Approved couriers such as DPD, Hermes, or other selected partners are used to ensure safe and reliable delivery.

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