Your Dream Bag. Your Private Club. Limited Access

Anyone aged 18 or over can apply. All members must complete an ID verification process before approval.

Yes, to maintain exclusivity. If we’re full, you’ll be placed on a waiting list and notified when a space becomes available.

 You must reapply and join the waiting list again. Re-entry is based on past member history.

You can join for:
  • 3 months
  • 6 months
  • 12 months
All plans must be paid upfront and are non-refundable.

 Prices vary depending on your chosen plan. Example: the Devoted Plan costs £1,679.88 annually.

All membership payments are taken in full at the start of your term. No monthly billing is available.

One bag at a time.

 You can swap every 28 days, as long as the current bag has been returned. Extra swaps cost £20 each (subject to availability).

 Use the original packaging provided or secure protective packaging. Late returns incur a fee of £15/day.

You’ll be charged £15 per day until we receive the item. Excessive lateness may result in:
  • Membership termination
  • Debt collection referral
  • Full retail value charge
  • Negative credit reporting

 You’ll be charged based on repair costs—or up to the full retail value of the bag. Non-payment will lead to legal action.

 Doing so will result in:
  • Permanent ban
  • Full value charge
  • Legal action and debt recovery
  • Credit score impact

 No. Bags must only be used by the verified member. Commercial use, modification, or third-party sharing is prohibited.

 Violations will result in:
  • Account suspension or termination
  • Legal action
  • Debt collection referrals

 A separate feature allowing users to rent or lend designer bags, clothes, shoes, and accessories to each other.

 Yes, identity verification is mandatory for both Renters and Lenders.

  • Renters must inspect and care for items, and return them on time.
  • Lenders must ensure items are authentic, clean, and in excellent condition.

Late fee: £15 per day
Damage/loss: Charged up to the full item value
Excessively dirty returns may incur a cleaning fee.

Unpaid fees will be sent to a debt collection agency. Costs will be added to your debt and may impact your credit score.

Yes. We may update our Terms & Conditions at any time. Members will be notified of significant updates.

Anyone aged 18 or over can apply. All members must complete an ID verification process before approval.
Yes, to maintain exclusivity. If we’re full, you’ll be placed on a waiting list and notified when a space becomes available.
Yes, to maintain exclusivity. If we’re full, you’ll be placed on a waiting list and notified when a space becomes available.

You can join for:

  • 3 months
  • 6 months
  • 12 months

All plans must be paid upfront and are non-refundable.

Prices vary depending on your chosen plan. Example: the Devoted Plan costs £1,679.88 annually.
All membership payments are taken in full at the start of your term. No monthly billing is available.
One bag at a time.

Leave the cleaning to us. If you’re ever worried about damage or a spill, please contact our friendly membership team who will be able to determine the best course of action.

Leave the cleaning to us. If you’re ever worried about damage or a spill, please contact our friendly membership team who will be able to determine the best course of action.

  • Click, Collect & Swap for FREE at our Farringdon office, 1 Hayne Street, EC1A 9HG.
  • Next-day Delivery & Easy Self-Returns via Royal Mail (if ordered before 10:30 AM) – Free for full-time members; £4.95 for flexi members.
  • Same-day Delivery & Direct Swap (Zones 1-3, if ordered before 8:00 AM) – £9.95.

Platinum Members: You’re eligible for free delivery on all orders, so the information above does not apply to you.

All orders include free returns via Royal Mail. Unfortunately, if you have lost your label, we are unable to provide you with a replacement and therefore will need to arrange an alternative courier at an additional charge of £10.

We currently deliver to mainland UK addresses. Please ensure that your delivery address is up to date at the time of your initial order, as we can only deliver 12oclock bags to the address authorized by you and cannot amend delivery addresses once an order has been dispatched. 12oclock bags can be delivered to a hotel or another address as long as you are present to sign for the bag. If you are within Zone 3 in London, we offer a special delivery service where we can ship your order directly to you within a four-hour window. For added convenience, why not optimize your delivery by having your bag swapped directly to your office address? Our partner can deliver to any location within Zone 3, allowing us to work around your schedule and commitments.

  • Click, Collect & Swap for FREE at our Farringdon office, 1 Hayne Street, EC1A 9HG.
  • Next-day Delivery & Easy Self-Returns via Royal Mail (if ordered before 10:30 AM) – Free for full-time members; £4.95 for flexi members.
  • Same-day Delivery & Direct Swap (Zones 1-3, if ordered before 8:00 AM) – £9.95.

Platinum Members: You’re eligible for free delivery on all orders, so the information above does not apply to you.

All orders include free returns via Royal Mail. Unfortunately, if you have lost your label, we are unable to provide you with a replacement and therefore will need to arrange an alternative courier at an additional charge of £10.

We currently deliver to mainland UK addresses. Please ensure that your delivery address is up to date at the time of your initial order, as we can only deliver 12oclock bags to the address authorized by you and cannot amend delivery addresses once an order has been dispatched. 12oclock bags can be delivered to a hotel or another address as long as you are present to sign for the bag. If you are within Zone 3 in London, we offer a special delivery service where we can ship your order directly to you within a four-hour window. For added convenience, why not optimize your delivery by having your bag swapped directly to your office address? Our partner can deliver to any location within Zone 3, allowing us to work around your schedule and commitments.

  • Click, Collect & Swap for FREE at our Farringdon office, 1 Hayne Street, EC1A 9HG.
  • Next-day Delivery & Easy Self-Returns via Royal Mail (if ordered before 10:30 AM) – Free for full-time members; £4.95 for flexi members.
  • Same-day Delivery & Direct Swap (Zones 1-3, if ordered before 8:00 AM) – £9.95.

Platinum Members: You’re eligible for free delivery on all orders, so the information above does not apply to you.

All orders include free returns via Royal Mail. Unfortunately, if you have lost your label, we are unable to provide you with a replacement and therefore will need to arrange an alternative courier at an additional charge of £10.

We currently deliver to mainland UK addresses. Please ensure that your delivery address is up to date at the time of your initial order, as we can only deliver 12oclock bags to the address authorized by you and cannot amend delivery addresses once an order has been dispatched. 12oclock bags can be delivered to a hotel or another address as long as you are present to sign for the bag. If you are within Zone 3 in London, we offer a special delivery service where we can ship your order directly to you within a four-hour window. For added convenience, why not optimize your delivery by having your bag swapped directly to your office address? Our partner can deliver to any location within Zone 3, allowing us to work around your schedule and commitments.

  • Click, Collect & Swap for FREE at our Farringdon office, 1 Hayne Street, EC1A 9HG.
  • Next-day Delivery & Easy Self-Returns via Royal Mail (if ordered before 10:30 AM) – Free for full-time members; £4.95 for flexi members.
  • Same-day Delivery & Direct Swap (Zones 1-3, if ordered before 8:00 AM) – £9.95.

Platinum Members: You’re eligible for free delivery on all orders, so the information above does not apply to you.

All orders include free returns via Royal Mail. Unfortunately, if you have lost your label, we are unable to provide you with a replacement and therefore will need to arrange an alternative courier at an additional charge of £10.

We currently deliver to mainland UK addresses. Please ensure that your delivery address is up to date at the time of your initial order, as we can only deliver 12oclock bags to the address authorized by you and cannot amend delivery addresses once an order has been dispatched. 12oclock bags can be delivered to a hotel or another address as long as you are present to sign for the bag. If you are within Zone 3 in London, we offer a special delivery service where we can ship your order directly to you within a four-hour window. For added convenience, why not optimize your delivery by having your bag swapped directly to your office address? Our partner can deliver to any location within Zone 3, allowing us to work around your schedule and commitments.

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