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Who can join 12 O’Clock Club?

Anyone aged 18 or over can apply. All members must complete an ID verification process before approval.

Is membership limited?

Yes, to maintain exclusivity. If we’re full, you’ll be placed on a waiting list and notified when a space becomes available.

Can I rejoin after my term ends?

You must reapply and join the waiting list again. Re-entry is based on past member history.

What membership plans are available?

You can join for:

3 months
6 months
12 months

All plans must be paid upfront and are non-refundable.

How much does membership cost?

Prices vary depending on your chosen plan. Example: the Devoted Plan costs £1,679.88 annually.

Is payment monthly or upfront?

All membership payments can be made through monthly billing.

How many bags can I borrow at once?

One bag at a time.

How often can I swap bags?

You can swap every 28 days, as long as the current bag has been returned. Extra swaps cost £20 each (subject to availability).

How do I return a bag?

Use the original packaging provided or secure protective packaging. Late returns incur a fee of £15/day.

What happens if I return a bag late?

You’ll be charged £15 per day until we receive the item. Excessive lateness may result in:

Membership termination
Debt collection referral
Full retail value charge
Negative credit reporting

What if I damage or lose a bag?

You’ll be charged based on repair costs—or up to the full retail value of the bag. Non-payment will lead to legal action.

What if I try to swap a real bag for a fake?

Doing so will result in:

Permanent ban
Full value charge
Legal action and debt recovery
Credit score impact

Can I lend the bag to someone else or use it for a photoshoot?

No. Bags must only be used by the verified member. Commercial use, modification, or third-party sharing is prohibited.

What happens if I don’t follow the rules?

Violations will result in:

Account suspension or termination
Legal action
Debt collection referrals

Bag Authenticity

All bags are authenticated by our in-house team. Limited edition pieces are verified by trusted third-party services who provide certification.

Info about bag condition

Bag condition varies — some are brand new, others have light wear. All are rated at least 7/10 and professionally cleaned by our partner, KleanKicks, after each use.

What is the peer-to-peer marketplace?

A separate feature allowing users to rent or lend designer bags, clothes, shoes, and accessories to each other.

Do I need to verify my identity for rentals?

Yes, identity verification is mandatory for both Renters and Lenders.

How are rental items handled?

Renters must inspect and care for items, and return them on time.
Lenders must ensure items are authentic, clean, and in excellent condition.

What if a rental item is returned late or damaged?

Late fee: £15 per day
Damage/loss: Charged up to the full item value
Excessively dirty returns may incur a cleaning fee.

How are debts handled?

Unpaid fees will be sent to a debt collection agency. Costs will be added to your debt and may impact your credit score.

Can terms change?

Yes. We may update our Terms & Conditions at any time. Members will be notified of significant updates.

Who do I contact for support?

Email: support@12oclockclub.com

How are debts handled?

Unpaid fees will be sent to a debt collection agency. Costs will be added to your debt and may impact your credit score.

Can terms change?

Yes. We may update our Terms & Conditions at any time. Members will be notified of significant updates.

Who do I contact for support?

Email: support@12oclockclub.com

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