Your Dream Bag. Your Private Club. Limited Access

Payments and Fees

Can a member upgrade or downgrade their membership plan during the term?

Members may be able to upgrade or downgrade their plan during the term subject to company approval, with fees adjusted accordingly.

What taxes are members responsible for paying?

Members are responsible for paying applicable taxes, including VAT or local taxes, on membership fees and rental charges.

Are membership fees refundable if the membership is canceled early?

Membership fees are typically non-refundable even if a member cancels early, as fees cover access to the Platform and services during the term.

How are late return fees calculated?

Fees are calculated based on the number of days the item is overdue, often proportionate to the rental value or fixed per day as defined by the Platform.

What happens if a rented bag is not returned on time?

If a bag is not returned on time, the member may incur late fees, and repeated delays can affect future rental eligibility or lead to account suspension.

What payment methods does 12 O’ Clock Club accept?

The Platform accepts payments via debit and credit cards, as well as other electronic payment methods as available on the Platform.

What is a Holding Fee and when is it charged?

A temporary authorization fee is charged to secure a rental item. This fee is not necessarily deducted unless the rental is confirmed or conditions are breached.

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