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Membership

What is the purpose of a soft credit check during registration?

A soft credit check is performed to assess financial suitability for membership without impacting the user’s credit score. It helps prevent financial risks while maintaining privacy.

What types of identity verification are needed for membership?

Verification may include submitting a government-issued photo ID, proof of address, and other necessary documentation to confirm identity and eligibility.

What is required to register as a member on the Platform?

Users must create an account on the Platform, providing accurate personal information, in order to register as a member and gain access to the services.

What happens to a member’s eligibility after the membership term ends?

Once a membership term expires, the user’s eligibility to access membership benefits ends. Rejoining may require a new application or waitlist placement.

Can a member terminate their membership early?

While members may choose to cancel their membership before the term ends, fees already paid are generally non-refundable, and cancellation may affect eligibility for future membership.

How many members are typically allowed at any given time?

Membership is limited to a fixed number of members at any time to ensure quality service and availability of products. The exact limit is determined by the company.

What is the waiting period requirement to join the 12 O’ Clock Club?

New applicants may be placed on a waitlist if the maximum number of active members has been reached. Membership becomes available once a slot opens up.

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